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Our Business Privacy Policy

This privacy policy informs how Coastal Direct Promotional Products uses and protects any information that you may have given us while in use of our website or through communications and is bound by the Privacy Act 1988 (Cth). Coastal direct Promotional products is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

More information on privacy legislation is available at http://www.privacy.gov.au 

Policy Changes

Coastal Direct Promotional Products reserves the right to modify this privacy policy at any time, without prior notice. You should visit our Website periodically to review any changes that may have been made to this policy. Your continued use of Coastal Direct Promotional Products website following the posting of changes to these terms will mean you accept those terms of service.


Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if preferred. This may prevent you from taking full advantage of our website. We do not use cookies for any marketing or advertising purpose, we do not track your internet activity before or after you leave our website. Any activity on this website may be monitored.


JavaScript is what your browser uses to run client-side functionality. JavaScript allows us to provide you with a more interactive experience and a better service. Thus, we strongly encourage you to configure your web browser to enable JavaScript.

Google Analytics

Coastal Direct Promotional Products website implements Google Analytics frovided by Google. Google utilizes the data collected to track and examine the use of this site, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network for further web analysis. Google Analytics is a web analysis service provider.

Links to Third Party Sites

Coastal direct Promotional Products website contains links to enable you to visit other websites pages and E-Catalogues of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Coastal Direct Promotional Products are committed to ensuring that your information is secure. We recommended using the default security level set by your web browser. If browser security and privacy settings are set too high, Cookies and/or JavaScript might be disabled leading to browsing issues.

Collection of Customer Information.

There are many aspects of the site which can be viewed without providing personal information, however, for access to some features you are required to submit personally identifiable information. This may include but not limited to an account username and password or email address.

We do not collect personal information when you visit our site unless you log on to your account.We do not sell, rent or barter any identifiable personal information to any third party without your permission.When you log on to your account, we will ask you your user ID and password.When logged in, additional personal information may be available or collected.When you submit feedback or inquiries via e-mail, or contact us for information or quotes about our products and services.By default, all web server log files capture IP addresses.

Use of Customer Information

For every viewer who reaches our Website, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the sole purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

To develop and maintain our relationship with you and to communicate with you.To address your inquiries and respond appropriately.We may periodically send promotional email about new products, special offers or other information which we think you may find interestingTo inform you of promotional events.

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Coastal Direct Promotional Products takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

We reserve the right to co-operate fully with local, state and federal officials in any investigation relating to any personal information (including private electronic communications transmitted on our website) or any supported unlawful activities.

Accessing Your Information

You may request details of your personal information which we hold about you under the Data Protection Act 1998 (Cth). A small fee will be payable. If you would like a copy of the information held on you or if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the below address. We will promptly correct any information found to be incorrect.

Contact Us

We appreciate any customer feedback regarding this Privacy Policy. If you have any questions or suggestions regarding our privacy policy, please feel free to contact us using our contact form or during business hours Monday to Friday.

Coastal Direct Promotional Products
ABN: 69 897 689 466
9 Wardley Drive
Parkwood QLD 4214
(07) 5524 6960

We will endeavour to respond to all complaints and correspondence promptly

We are here to help
Coastal Direct Promo is one of the most trusted names in Australia for promotional products, promotional merchandise, quality apparel, personalised logo branding solutions and personalised products for corporate and small business who want to build strong brand connections.
Monday - Friday  8am-4pm
Coastal Direct Promotional Products
Coastal Direct Capital Pty Ltd 
ACN: #615123861 | ABN: #69897689466
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